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Refund Policy

Please read our terms carefully. We aim for transparency and fairness in every partnership.

Updated: March 2026

48-Hour Trial Period

We offer a 48-hour free trial so you can verify our channel stability and VOD library. We highly recommend testing before committing to a credit purchase.

Digital Credit Policy

Credits are digital inventory. Once loaded into your panel, they are considered allocated inventory. Refunds are generally not issued after the deposit is confirmed.

Service Guarantee

In the event of a major server outage (+24 hours), we provide bonus credits or line extensions. We prioritize your business continuity over everything else.

Account Suspension

Violations of our ToS (such as re-streaming or illegal redistribution) result in immediate termination without refund eligibility.

Need help with a transaction?

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